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Full Lifecycle Services

LONKIA's products stand out among our peers for their high capacity, high efficiency, low energy consumption and long life, and our service is dedicated to bringing the products purchased by our customers to their maximum performance. When customers buy products, they also buy services covering the whole life cycle of the products: from technical consultation and material testing to equipment selection and solution design, from installation and commissioning, operation training to remote diagnosis and quick maintenance, LONKIA’s service is 24 hours x 365 days.

Service Commitment

12Months

Free maintenance
within 12 months after delivery

24Hours

Completion of engineer dispatch
within 24 hours

30Minutes

Answer tech inquiry
within 30 minutes

365Days

Acceptance of service
requests all of 365 days of year

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